TERMS OF SERVICE

Last Updated: March 20, 2026 Effective: February 13, 2026 Version: 1.3

Introduction

Welcome to CrypGuard Genesis! These Terms of Service ("Terms") govern your use of our Discord security bot. By adding CrypGuard Genesis to your Discord server, you agree to be bound by these Terms.

Contact: For questions, submit a request at crypguard.com — Get in Touch

1. Service Description

1.1 What CrypGuard Genesis Does

CrypGuard Genesis is a Discord security bot that detects:

Scam messages and phishing attempts
Impersonation attacks (users mimicking server admins)
Malicious URLs and files
Suspicious account behavior
Social engineering attempts

Sentry Pro subscribers also receive access to a Direct Support Bridge — a private communication channel within their own server (#crypguard-support) that relays messages directly to the CrypGuard security team. This is a support feature, not an automated detection system. Messages sent through the bridge are relayed to CrypGuard staff and stored per our Privacy Policy.

1.2 What CrypGuard Genesis Does NOT Do

CrypGuard Genesis is a TOOL, not a GUARANTEE. We do NOT provide:

100% threat detection — No security system is perfect
Insurance or financial protection — We are not liable for losses from undetected scams
Legal advice — Alerts are informational only
Guaranteed uptime — Downtime may occur
Human moderation — You must review alerts before acting

CRITICAL DISCLAIMER: CrypGuard Genesis helps REDUCE risk but cannot ELIMINATE it. Like antivirus software, firewalls, or spam filters, we detect MOST threats but cannot guarantee we'll catch EVERY threat. You remain responsible for your server's security.

2. Acceptance of Terms

By using CrypGuard Genesis, you agree to:

These Terms of Service
Our Privacy Policy
Discord's Terms of Service and Community Guidelines

Server Owner Authority: Only the Discord server owner or authorized administrators may add CrypGuard Genesis to a server.

3. Subscription Tiers & Pricing

3.1 Scout (Free Tier)

Cost: Free forever
Features: Basic threat detection, simple alerts, community support
No credit card required

3.2 Sentry Pro (Paid Tier)

Current Price: $14.99 USD/month (Early Adopter rate)
Free Trial: 14 days with full access
Billing: Monthly via Whop. Cancel anytime.

3.3 Price Changes

Prices may change with 30 days notice. Changes do not affect active subscriptions until next renewal.

3.4 Early Adopter Price Lock

Early Adopter subscribers get $14.99/month locked forever while their subscription stays active. If payment lapses beyond the 72-hour grace period, the lock is permanently lost.

4. User Responsibilities

4.1 Review All Alerts

You MUST review alerts before taking action. CrypGuard provides threat assessments, but YOU decide what action to take. Do not blindly kick/ban users based solely on bot alerts.

4.2 Maintain Server Security

CrypGuard is ONE layer of security. You remain responsible for server permissions, Discord's built-in security features, moderator training, and prompt response to alerts.

4.3 Grant Necessary Permissions

The bot requires: View Channels, Send Messages, Embed Links, Read Message History, and Add Reactions.

We do NOT request: Administrator, Manage Roles, Manage Channels, Ban/Kick Members, or DM access.

4.4 Prohibited Uses

You agree NOT to:

Abuse the bot — spam commands, attempt to crash or degrade the service, or trigger excessive false alerts deliberately
Reverse-engineer detection logic — using the bot's alerts (or absence of alerts) to map which patterns, keywords, or behaviors trigger detection
Probe or map detection thresholds — sending test messages, URLs, or files specifically to determine where CrypGuard's detection triggers or does not trigger
Evasion research — using CrypGuard in any server to study, develop, or refine methods for bypassing or defeating our detection systems
Publish evasion methods — sharing or communicating to any third party how to bypass or evade CrypGuard's detection
Automated probing — using bots, scripts, or automated tools to systematically test CrypGuard's detection responses
Harass, defame, or target users — using bot alerts to wrongfully target innocent users
Resell or redistribute — offering CrypGuard as your own service without authorization

Violations may result in immediate termination without refund.

4.5 Detection Integrity Protection

CrypGuard Genesis exists to protect Discord communities from scams and fraud. Attempting to circumvent our detection actively harms every server and user we protect. We reserve the right to:

Remove the bot from any server showing detection probing or evasion research behavior
Permanently ban servers and their owners from re-adding the bot
Report systematic evasion attempts to Discord Trust & Safety
Pursue legal remedies where applicable under the Australian Cybercrime Act 2001 or equivalent laws in the offending party's jurisdiction

5. Service Disclaimers & Limitations

5.1 "As-Is" Service

CrypGuard Genesis is provided "AS-IS" without warranties of accuracy, uptime, or error-free operation.

5.2 False Negatives (Missed Threats)

We cannot detect zero-day scams, sophisticated evasion, social engineering, or off-platform coordination. We are not responsible for losses from undetected scams.

5.3 False Positives (Incorrect Alerts)

Innocent users may be incorrectly flagged. We are not liable for consequences of acting on false positives. Always verify before acting.

5.4 Third-Party Dependencies

CrypGuard relies on Discord API, database providers, and Whop. We are not liable for third-party failures.

5.5 Data Loss

While we implement robust backup systems, we cannot guarantee against data loss. We are not liable for lost detection logs, configuration settings, threat history, or VIP member profiles.

We recommend: Export critical data regularly if needed for compliance purposes.

6. Limitation of Liability

6.1 Maximum Liability Cap

Our total liability for ANY claim is limited to the lesser of: six (6) months of fees you paid, or $89.94 USD. Scout (Free) users: maximum liability is $0.

6.2 Excluded Damages

We are NOT liable for: financial losses from bypassed scams, lost crypto/NFTs, reputational damage from false alerts, lost revenue from downtime, emotional distress, legal fees, or any consequential/indirect damages.

6.3 No Liability for Missed Scams

You expressly agree: We are NOT responsible if a scammer bypasses CrypGuard Genesis and causes financial losses, data theft, or other harm. Security is a shared responsibility — the bot helps, but YOU decide who to trust.

6.4 Staff Permission Bypass

To prevent false positives, CrypGuard Genesis does not scan messages from users with the following Discord permissions: Administrator, Manage Server, Manage Roles, Kick Members, or Ban Members.

You acknowledge and agree:

Messages from users with these permissions are not monitored by CrypGuard Genesis.
If a privileged account is compromised, CrypGuard Genesis will not detect threats from that account.
You are responsible for securing staff accounts, including enabling 2FA.
We are NOT liable for damages caused by threats from accounts with elevated permissions.

6.5 No Liability for False Positives

You expressly agree: We are NOT responsible if an innocent user is flagged and you choose to ban/kick them based on the alert. Alerts are recommendations — YOU must verify before taking action.

7. Indemnification

You agree to indemnify and hold harmless CrypGuard Genesis from claims arising from: bypassed scams, false positive disputes, your misuse of the service, Discord ToS violations, or your server's data breaches.

8. Refund & Cancellation Policy

8.1 No Refunds

All payments are final. The 14-day free trial is your evaluation period. Billing is monthly with no long-term contracts.

8.2 Cancellation

Cancel anytime via Whop billing portal or through our contact form. Features stay active until the billing period ends, then downgrade to Scout (Free).

8.3 Failed Payment — 72-Hour Grace Period

Whop retries the payment automatically
If payment continues to fail, server is downgraded to Scout (Free)
You have 72 hours to restore and keep your Early Adopter pricing

After 72 hours, your Early Adopter price lock is permanently lost. Resubscription requires paying the standard rate.

8.4 Exceptions

Refunds may be issued at our discretion for: prolonged outages exceeding 72 hours (caused by our infrastructure), or billing errors on our end.

9. Dispute Resolution & Arbitration

9.1 Informal Resolution First

9.2 Binding Arbitration

IMPORTANT: Disputes are resolved through binding arbitration, not court lawsuits. Governed by the Resolution Institute (Australia). No class-action lawsuits.

9.3 Class Action Waiver

All disputes must be brought individually.

9.4 Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes that proceed beyond arbitration shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria, Australia.

10. Termination

10.1 Your Right to Terminate

You may cancel your subscription or remove the bot from your server at any time. Your personal data is handled per our Privacy Policy retention schedule. All detection data is retained for 30 days for incident response purposes. See our Privacy Policy for the full breakdown by data type.

10.2 Our Right to Terminate

We may suspend or terminate your access to CrypGuard Genesis immediately and without refund if:

You violate any provision of these Terms
You abuse the service (spam, reverse-engineering, harassment)
You engage in fraudulent activity (chargebacks, payment disputes)
We detect patterns of behavior consistent with detection probing or evasion research
We observe systematic testing of detection thresholds in your server
We identify your server as being used to develop bypass methods for CrypGuard or similar security systems
Any user in your server publishes methods for evading CrypGuard's detection
Required by law or court order

10.3 Survival of Terms

Surviving sections: Limitation of Liability, Indemnification, Dispute Resolution, Intellectual Property.

11. Intellectual Property

11.1 Our Rights

CrypGuard Genesis (code, algorithms, branding, documentation) is protected by copyright and intellectual property laws. You may not copy, modify, reverse-engineer, or create derivative works.

11.2 User Data

You retain ownership of your server data. By using CrypGuard Genesis, you grant us a limited license to process your data to provide the service and analyze anonymized data to improve detection. We do NOT claim ownership of your messages, user lists, or server content.

12. Changes to These Terms

12.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes take effect immediately for new users and 30 days after notice for existing users.

12.2 Notification

We will notify you of material changes via bot status message, announcement in our official Discord server, or email (if provided for Sentry Pro billing).

12.3 Acceptance

Continued use of CrypGuard Genesis after changes constitutes acceptance. If you do not agree, you must stop using the service.

13. Privacy & Data Protection

13.1 Privacy Policy

Our Privacy Policy explains what data we collect, how we use it, and your rights. By using CrypGuard Genesis, you also agree to our Privacy Policy.

13.1.1 False Positive Dismissal

Server administrators may use !dismiss <user_id> to fully delete all detection data for a user at any time. The !dismissallow archive option is temporarily unavailable while we complete a compliance review. Only !dismiss (full delete) is currently available.

13.2 GDPR & Data Rights

If you are located in the European Union, you have the following rights under GDPR:

Right to access your data
Right to deletion via !deletedata command (immediate — overrides retention windows)
Right to data portability
Right to object to processing based on Legitimate Interest (Art. 21)
Right to restriction of processing (Art. 18) — request processing be restricted while accuracy or legal basis is disputed
Right to lodge a complaint with your national supervisory authority if you believe we are processing your data unlawfully

See our Privacy Policy for full details on each right.

14. Miscellaneous

Entire Agreement: These Terms + Privacy Policy constitute the full agreement
Severability: Invalid provisions don't affect the rest
No Waiver: Not enforcing a provision doesn't waive our right to enforce it later
Assignment: You may not assign without our consent
Force Majeure: We're not liable for events beyond our control

15. Contact Information

Support: crypguard.com — Get in Touch
Business Inquiries: crypguard.com — Get in Touch
Data Requests (GDPR): crypguard.com — Get in Touch
Official Discord: Join Our Server

Operated by: CrypGuard Genesis (Melbourne, Victoria, Australia)

Response Time: Within 14 business days.

16. Summary (TL;DR)

Legal protection summary for busy people:

✓ What we promise: Best-effort threat detection using advanced algorithms
⚠ What we DON'T promise: 100% detection, 100% uptime, no false positives
💰 Maximum liability: 6 months of subscription fees (max $89.94)
🚫 Not liable for: Missed scams, false positives, financial losses
⚖ Disputes: Binding arbitration (not lawsuits)
💵 Refunds: No refunds (14-day free trial is your evaluation). 72-hour grace on failed payments
🛡 Your responsibility: Review alerts before acting, maintain server security
📧 Contact: crypguard.com — Get in Touch

Bottom line: CrypGuard Genesis is a TOOL to help you detect threats. Like antivirus software or spam filters, we catch MOST threats but not ALL. You remain responsible for your server's security.

17. Legal Acknowledgment

BY USING CRYPGUARD GENESIS, YOU ACKNOWLEDGE THAT:

You have read and understood these Terms
You agree to the liability limitations (6 months max)
You agree to binding arbitration for disputes
The bot is a tool, not a guarantee
You must verify alerts before taking action
We are not liable for bypassed scams
We are not liable for false positive alerts
You will not hold us responsible for financial losses

If you do not agree to these Terms, DO NOT use CrypGuard Genesis.